Hair Direct Warehouse is Even BIGGER!

Hey Everyone! A couple of posts ago I wrote about how busy our warehouse is. Our shipping department has really become overcrowded in the past few months due to our expansive growth. It's been a problem as we countinually add more hair replacement products to our online store. (Left: Empty shelves after the moving guys came in and cleared them for packing. This is the far-end of our current one-room warehouse.)

Our current warehouse has refused to let us countinue our growth (apparently, it's walls only allow so much shelving). So we decided to pack up and move to another location just down the road.

The movers were really great as they came right in and packed everything in their truck safely and securely. Those guys really now how to move! They were from Davcon Relocation Services. I hope I didn't bother them too much while I took pictures of them working.
















We had a bunch of boxes to move int to the new place and rob and Sharon, our warehouse movers and shakers worked their rumps off getting everything organized and in place.

The New Place...

This is the back room of our new warehouse. It'll be a great place for us to grow into! Right now it's a place for storage and holding stock that hasn't made it to the selves yet.

This is the main "picking and packing" area. It'll be where the products you order will originate and tidily be placed in cozy brown boxes with love! While it's about the same width as the old warehouse, as you can see it's much longer than the old place.



This will allow more room for the Rob and Sharon to "stage" packages ready to be placed on the shipping truck out of town.




At the end of the day Rob, Sharon, and Rich (from accounting) were still going strong trying to get ready for the next days shipping. They had a lot of boxes full of shampoos, conditioners, hairpiece tapes, and glues and adhesives to put on the shelves.

So, if you're expeirincing a bit of delay in the next couple of days, just remember that we are working hard to get your orders out and to you in a jiffy. I can't wait till I can post that this warehouse is now too small. I'm sure it won't be that far off!

Our Little Cait

Hello everyone! it has been quite some time since I've written so I thought I'd give you a little bit of news. Caitlin, (she works with me here in the Marketing Department) has recently moved on up the ladder. She not only went to full time but she has a new title "Jr. Marketing Liaison" Cool huh?

Yea, we're pretty proud of her. She has new duties added to her old which include mail processing, creating shipment lists, filing, picking up lunch, staff hospitality and much more! So there you have it just one of the many happenings here at Hair Direct. You should be hearing from us again real soon!

Goodbye and Good Luck!

Yesterday one of our Hair Techs, Mel, wrapped up her employment with us. She left on good terms and is pursuing a career in medical assisting at a dermatologist which she has professional training in. She will be starting at Dermasurgery Center in Lancaster, PA on Monday.

Mel did not work with customers directly but instead did a majority of the cleaning, cutting-in, and repairing hair systems. She will be missed as a valuable member of our team.

As always, we threw a small party.

Good luck Mel! All the best in your new endeavors.

Good Luck Mel!

As always, Nikki divides the goodies

Bill Sr say a few words of thanks.

New Editions to the Hair Direct Family

Hi Friends,

As you may have already read in the previous post by Bruno we've hired 3 great new hair techs. We are very thrilled to have them here and they are already making themselves at home here. Hair Direct makes it pretty easy to feel like you belong as soon as you walk in the door.

These ladies offer a lot of talent and come from diversified backgrounds.

Camille has 36 years working in a salon and not only does hair but is certified as an electrolysis technician! She even owned her own shop for several years.

Margaret has 5 years experience in a salon and also has some with marketing. She has a cool hairstyle to boot!

Krystle has 4 years experience in a salon and also at one time got to work at one of my very favorite places to shop... QVC - sweet! Of course they are all wonderful girls and you should be seeing much more of them.

Till next time! -Nikki

Hair Direct Pizza Party

Left to Right: Hair Tech Lisa with one of our new techs, Krystle!

Our marketing chieftain Brandon, was hoping to get pizza in peace. He wasn't successful.

Bill Jr grabbed a slice and quickly got back to his meeting with Su and Ma.

In honor of our guests this week Hair Direct bought the staff pizza! Pizza varieties abounded and I'm sure everyone was filled and fulfilled. We got the pizza from our favorite pizza place, Little Italy, down the street. Like always, when Hair Direct buys us food we are happy, and within 10-20 minutes, someone is usually moaning, "Why did I eat so much pizza?" But who that may be is a secret I'll keep to myself. I value my health.

Speaking of health. Our hair techs are multiplying. We've added three new hair techs but I don't want to get carried away. Tomorrow Nikki will be blogging to introduce these lovely ladies to you. I'll just let you know that they come from a variety of backgrounds and experiences.

Tune in tomorrow and learn more. Thanks!

Factory Reps Visiting Hair Direct

Su, pictured left, is our factory liaison. Ma, on right,
owns the factory that produces your hair units!

Today some of our factory reps from China came to Bainbridge, PA to our office. Both play essential roles in ensuring that your hair systems are made precisely, accurately and on-time.

As you might know all of our hair systems are manufactured in China (like most of the hair systems worn in America and abroad) so it's important that we actually meet face-to-face every now and again. Bill Sr, Bill Jr and Brandon, our marketing guy, made the trip to China to see the operation and meet with the factory workers in February.

A few months ago Su came to see us and work out HOP program issues and how it will effect her and the factory. Today and the rest of the week Su and Ma will be discussing quality control, turn-around issues, new hairstyles, our plans to introduce full cap systems for women, broadening our African-American/Ebony hair systems offerings.

In fact, as I write this the hair replacement techs are meeting with Su and Ma discussing issues that they have had as they deal with you as customers each and every day.

As you can imagine dealing with a factory in another country and culture can be quite a challenge. But you can rest assured that we are and will always be commited to working hard for your hair... so you don't have to! :)

Thanks Su & Ma!

Hey HairDirect Intern!

This is Barry. Barry is Bill's grandson and all around good guy. He is interning with us till mid-January and we welcome him aboard! Barry will be helping us with various marketing, video and support initiatives. He drives an ultra-cool car and is still in high school. The girls probably love him.

The Basics:
Name: Barry
Age: 17
Fav Food: Unknown- Pizza?
Future Ambitions: Go to Princeton and stay out of poverty.
Automobile: Audi TT Convertible
Intern Goal: It's not just to get out of school. I would like to experince an online business culture and more about the hair replacement industry.

Welcome, Barry! We hope you have a great time here and learn a lot!